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Privacy Policy

Last Updated: June 10, 2026

FormSyncer (“we,” “our,” or “us”) provides a web application for creating and routing forms, such as HR leave requests, and generating PDF documents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, specifically regarding our integration with Google APIs.

By using FormSyncer and connecting your Google account, you agree to the practices described in this policy. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. The Google API Services User Data Policy can be found at: https://developers.google.com/terms/api-services-user-data-policy

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: Name, email address, password, and company name.

  • Payment Information: Billing details processed through our third-party processor, Stripe. We do not store full credit card numbers.

  • Profile Information: Optional details such as phone number or company address.

  • User Content: PDF templates you create, form submissions you route, and the generated PDFs.

1.2 Information Collected from Google APIs (with your explicit consent)

When you grant us access, we collect the following information from your Google Account solely to provide the FormSyncer service:

  • Basic Profile Information: Your primary email address and personal info (name, profile picture) to identify you and manage your account. This uses the following Google API scopes:

    • https://www.googleapis.com/auth/userinfo.email

    • https://www.googleapis.com/auth/userinfo.profile

  • Google Drive Data: We access, view, create, edit, and delete specific Google Drive files that you explicitly choose to use with FormSyncer. This includes saving generated PDFs to a location you select in your Drive. This uses the following Google API scope:

    • https://www.googleapis.com/auth/drive.file

  • Google Docs Data: We access, view, create, edit, and delete Google Docs documents when you explicitly choose to use them as templates or destinations for your form data within FormSyncer. This uses the following Google API scope:

    • https://www.googleapis.com/auth/documents

1.3 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and clicks.

  • Device Information: IP address, browser type, and operating system.

  • Cookies: Session cookies, preference cookies, and analytics cookies.

  • Log Data: Server logs, error reports, and performance metrics.

2. How We Use Your Information (Specific to Google User Data)

We use the information collected from Google APIs only for the following purposes, as justified during our verification:

  • To Save Generated PDFs: To automatically save PDF documents (e.g., completed HR leave forms) to a specific folder in your Google Drive, as you direct.

  • To Provide Custom Sharing Links: To create and manage masked or custom-domain links pointing to the PDFs stored in your Google Drive for easy sharing within your organization.

  • To Manage Google Docs Templates: To allow you to use your existing Google Docs documents as templates for generating new documents or PDFs.

  • To Facilitate Core Service Functionality: To identify you, manage your sessions, and enable the core form-routing and PDF generation service.

Limited Use Compliance Requirements

Our use of Google user data is restricted to providing these core features. As required by the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy#limited-use-requirements), we confirm that we:

  • DO NOT use Google user data for any advertising or marketing purposes.

  • DO NOT allow humans to read Google user data without your explicit consent, except as necessary for security, debugging, or compliance (under strict, documented conditions).

  • DO NOT transfer Google user data to any third party except as necessary to provide the service (e.g., hosting with AWS) or to comply with law.

  • DO NOT use Google Drive or Google Docs data to build user profiles or for any purpose unrelated to providing the FormSyncer service.

3. Data Sharing and Disclosure

3.1 We Share Information With:

  • Service Providers: We use third-party companies to perform services on our behalf:

    • AWS (Amazon Web Services): For cloud hosting and data storage. AWS privacy policy: https://aws.amazon.com/privacy/

    • Stripe: For payment processing. Stripe privacy policy: https://stripe.com/privacy

    • SendGrid: For transactional email communications. SendGrid privacy policy: https://www.twilio.com/en-us/legal/privacy

  • Integrated Services (with your explicit consent): Your data may be shared with:

    • ClickUp: For form data synchronization, as part of the service you have enabled.

    • Google Drive/Google Docs: For file storage and document processing as an inherent part of the service integration you have enabled.

  • Legal Requirements: We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, and safety of FormSyncer, our users, or the public.

3.2 We Do NOT:

  • Sell your personal information or Google user data to any third party.

  • Share your data with advertisers or advertising networks.

  • Use your content to train AI or machine learning models.

  • Access your ClickUp or Google data without your explicit, prior authorization.

4. Your Rights and Choices

You have the following rights regarding your data, including data obtained from Google:

  • Access: Request a copy of your personal data and Google user data we have stored.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request deletion of your FormSyncer account and all associated data. This will revoke our access to your Google data.

  • Revoke Access: You can revoke FormSyncer’s access to your Google account at any time by visiting your Google Account’s “Third-party apps with access” page at: https://myaccount.google.com/permissions

  • Portability: Export your data in a machine-readable format.

  • Opt-Out: Unsubscribe from non-essential marketing communications.

To exercise these rights, contact us at info@formsyncer.com. You may also manage your Google data permissions directly through your Google Account.

5. Data Retention and Security

5.1 Retention

We retain your personal data and Google user data only as long as your FormSyncer account is active or as needed to provide you with services. After you delete your account or revoke our access, we will delete or anonymize your data within 90 days, unless we are required to retain it longer for legal compliance.

5.2 Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit: All data transmitted between your browser and our servers uses TLS (Transport Layer Security).

  • Encryption at rest: Data stored in our databases and cloud storage is encrypted using AES-256.

  • Access controls: Only authorized personnel with a legitimate need can access user data, and only under strict policies.

6. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of FormSyncer after the changes become effective constitutes your acceptance of the revised policy.

7. Contact Information

For questions, requests, or complaints regarding this privacy policy or our data practices, please contact us:

  • Email: info@formsyncer.com

  • Mail: Xpert Group FZE-LLC, Privacy Department, Business Center, SPC Freezone, Al Zahia, Sharjah, United Arab Emirates

  • Data Controller: FormSyncer / Xpert Group FZE-LLC

8. Compliance with Google Verification Requirements

This privacy policy is hosted on our owned domain at https://www.formsyncer.com/privacy-policy.html, which matches our application homepage domain at https://www.formsyncer.com. We explicitly reference our application name (“FormSyncer”), developer name (“Xpert Group FZE-LLC”), and organization name (“Xpert Group FZE-LLC”) throughout this document to satisfy Google’s privacy policy verification requirements as outlined in https://support.google.com/cloud/answer/13806988.